Welcome to www.021.trade, owned and operated by Diamond Hands LLP ("021.Trade"). This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, app, and services.

Who we are

Diamond Hands LLP is a LLP Firm based in Mumbai, India and is a SEBI-registered Stock Broker and Depository Participant with membership in NSE, BSE, and CDSL.

Who this policy applies to

This policy applies to:

• •Anyone who visits or uses our website www.021.trade or the 021.Trade mobile app.
• •People who use our services, online or offline.
• •"You" or "User" means anyone accessing our platform.
• •"We", "Us", or "Our" means 021.Trade.

Our commitment to privacy

We care deeply about your privacy. Any information you share with us is treated with care, and we follow the rules laid down in India's Information Technology Act, 2000 and related laws.

What information we collect

We may collect the following types of personal and sensitive data:

Why we collect this information

We collect your information to:

• •Open your account and complete Know Your Client (KYC) procedures
• •Offer trading and investment services
• •Meet legal and regulatory requirements (SEBI, NSE, BSE, CDSL, etc.)
• •Improve our platform and user experience

Sharing your information

We may share your information with regulators, exchanges, KRAs, and banks for compliance and transaction processing, only when required and never for unauthorised commercial use.

Your rights

You can request access to or update your information by writing to our customer support at hello@021.trade. You may withdraw your consent at any time. However, this may prevent us from offering our services to you.

Communications

By using our platform, you agree to receive updates, alerts, and communication from us via: Email, SMS, WhatsApp, or other digital platforms

Data security

We use secure systems to protect your personal data. However:

• •No system is 100% secure, and we cannot fully guarantee the safety of information shared online.
• •You are responsible for keeping your login credentials confidential.

Cookies policy

We use cookies to:

• •Remember your preferences
• •Improve your experience
• •Prevent fraud

You can disable cookies through your browser, but this might affect site functionality.

Children's privacy

Our services are meant for adults (18+). Minors must use the site/app only with parental approval.

External links

Our platform may contain links to other websites. We are not responsible for their content or privacy practices. Please read their policies separately.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with the updated date. Please check back periodically.

Contact us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us at: