Why is my account opening application on hold?

Your account opening application may be put on hold if there are mistakes, missing details, or unclear documents in the form you submitted.

This can happen for many reasons, such as unclear or mismatched PAN details, insufficient income proof for F&O activation, unclear or password-protected bank proof, address proof not matching the address in the form, or nominee details being incomplete.

It can also be due to missing signatures or photographs, inconsistent signatures, incorrect contact details, or incomplete documents for joint holders.

Additionally, issues like KRA non-compliance or, Aadhaar-related problems—such as using a third-party Aadhaar for verification—can also lead to your application being put on hold. Once the required corrections or proper documents are submitted, the application will be rechecked and processed for account opening.