I am unable to log in to my trading account. What should I do?
Can't log in to your 021 Trade account? Try verifying credentials, clearing cache, waiting after a lockout, or checking 2FA. Contact support if the issue persists.
If you're facing login issues, please try the following steps:
- Verify your User ID and password. If you've forgotten your password, please use the “Forgot Password” option to reset it.
- Clear your browser cache or update the mobile app to the latest version.
- If there have been multiple failed login attempts, your account may be temporarily locked. Please wait for 30 minutes and try again.
- Ensure that Two-Factor Authentication (2FA) is set up correctly.
If the issue still persists, please feel free to contact us at [email protected] or call us at +91 9987534644. Our team will be happy to assist you.
